ClariconOpsPowerful Features for Enterprise Support
Everything you need to deliver exceptional customer support at any scale
Multi-platform SDK Support
Integrate seamlessly across all major platforms with our comprehensive SDK library.
Android & iOS native SDKs
React Native & Flutter support
Unity game engine integration
Web SDK with TypeScript
Real-time messaging
Offline support
Android
iOS
React Native
Flutter
Unity
Web
Advanced Ticket Routing
Intelligently route tickets to the right agent using multiple algorithms.
Skill-based routing
Round-robin distribution
Priority-based assignment
Load balancing
Custom routing rules
Queue management
SLA & Queue Management
Track and manage service level agreements with enterprise-grade tools.
Custom SLA definitions
Real-time SLA tracking
Automatic escalations
Queue prioritization
Working hours configuration
SLA breach alerts
Automation Engine
Automate repetitive tasks and workflows with powerful rules and triggers.
Rule-based automation
Event triggers
Conditional actions
Multi-step workflows
Scheduled actions
Custom automation scripts
Smart Views & Custom Fields
Create custom views and fields to organize and filter tickets efficiently.
Advanced filtering
Shared smart views
Custom field types
Dynamic field options
Bulk operations
Saved searches
FAQ & Help Center CMS
Manage your knowledge base with a powerful content management system.
Draft and preview
Approval workflows
Version control
Multi-language support
Search optimization
Analytics tracking
Rich Conversations
Engage with customers through rich, contextual conversations.
File attachments
Emoji support
Internal notes
Message threading
Rich text formatting
Conversation history
Ready to get started?
See how ClariconOps can transform your customer support operations.