Platform
Enterprise Platform Architecture
Built for scale, security, and performance
Platform Pillars
Scalable
Built to handle millions of tickets with horizontal scaling and cloud-native architecture.
Secure
Enterprise-grade security with SOC2 compliance, encryption at rest and in transit.
Real-time
Instant updates and notifications with WebSocket connections and event-driven architecture.
Cloud-native
Deployed on modern cloud infrastructure with high availability and global reach.
Enterprise Security
Role-Based Access Control
Granular permissions and roles to control access to features and data.
Audit Logs
Complete audit trail of all actions and changes for compliance and security.
Single Sign-On (SSO)
Enterprise SSO support with SAML and OAuth for seamless authentication.
Data Privacy
GDPR ready with data encryption, retention policies, and privacy controls.
Ready to get started?
See how ClariconOps can transform your customer support operations.